Instructions for Vendors on Scammed Relay Calls

8 05 2007

All..

Below link is a Public Notice by the FCC to merchants to watch out for the scammed relay calls, but, also, mentions that the merchants cannot "hang up" on relay calls.  The Public Notice goes on to explain the laws of relay service as it pertains to Merchant, and it also list criteria on how to spot possible fraudulent calls. 

FCC Public Notice on Scammed Relay Calls

At first I was surprised to see the Public Notice making a list of possible clues to spot bad ones.  In thinking about it, I guess it does not matter cuz for these nefarious folks to avoid these clues, they would have to have good credit cards, and has access to 3 digit identification nbr on back of credit cards, etc. so prob safe to share the criteria to the world.  

One good thing about VRS, little hard for crooks to use to scam merchants  ;-]    However, I understand a few actually did.  Incredible!  By deaf persons yet.   These nefarious deaf persons must be dumb cuz video interpreter can see them.  

Historical note: In 1993 Texas PUC and Better Business Bureau Consumer Education Foundation launched the very first campaign pilot on "Don’t Hang Up On Your Sales" that is directed to businesses in Texas.  I’m proud to say that this has spread to many states and they have adopted the campaign as well.  BBBCEF was the first one that coined that phrase. 

eyes open & thumbs up,

Ed
RT Admin.


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5 responses to “Instructions for Vendors on Scammed Relay Calls”

9 05 2007
bob hawbaker (08:46:12) :

for those who can’t handle, dont want to, hates, the DOC file, the PDF for the same document is at

http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2006A1.pdf

Ed, may i suggest that you provide link for both DOC or PDF, or at least just PDF since PDF is more standardized when it comes to readers/viewers.

I wonder if this same section about “dont hang up” can be applied to banks ?

9 05 2007
edsalert (14:49:53) :

At least in Texas, banks were on the list of businesses to be informed on “don’t hang up on sales”.

On doc and pdf. If the news source offers both, I will try to include both. Often, it offers just one. As much as I love edsalert.com, I can’t spend too much time on searching for alternative link so I often just use whatever the news source that I got it from and use that. I do have other responsibilities that I need to address to. Am I forgiven, Bob?

9 05 2007
bob hawbaker (18:40:56) :

alright i will forgive you :) one sure-timesaver is to take the url you find in news, change ‘.doc’ to ‘.pdf’ and give that a try.. 90% of time, it seems to work for FCC urls. but otherwise i’ll keep reading this site regardless :)

thanks
bob

18 12 2008
GypeGuile (21:36:32) :

Hi all!

As a fresh http://www.edsalert.com user i just wanted to say hello to everyone else who uses this forum B-)

19 01 2009
schoooler (16:06:35) :

Hi, i’m schoooler

I’m new to the forum and just saying hello.

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