Ed’s Telecom Alert

All..

Below link is a Public Notice by the FCC to merchants to watch out for the scammed relay calls, but, also, mentions that the merchants cannot "hang up" on relay calls.  The Public Notice goes on to explain the laws of relay service as it pertains to Merchant, and it also list criteria on how to spot possible fraudulent calls. 

FCC Public Notice on Scammed Relay Calls

At first I was surprised to see the Public Notice making a list of possible clues to spot bad ones.  In thinking about it, I guess it does not matter cuz for these nefarious folks to avoid these clues, they would have to have good credit cards, and has access to 3 digit identification nbr on back of credit cards, etc. so prob safe to share the criteria to the world.  

One good thing about VRS, little hard for crooks to use to scam merchants  ;-]    However, I understand a few actually did.  Incredible!  By deaf persons yet.   These nefarious deaf persons must be dumb cuz video interpreter can see them.  

Historical note: In 1993 Texas PUC and Better Business Bureau Consumer Education Foundation launched the very first campaign pilot on "Don’t Hang Up On Your Sales" that is directed to businesses in Texas.  I’m proud to say that this has spread to many states and they have adopted the campaign as well.  BBBCEF was the first one that coined that phrase. 

eyes open & thumbs up,

Ed
RT Admin.

All..

From FCC.   Now..when one decides to complain to federal agency – be it DOJ, FCC, etc., good luck.  It often is a maze to find the right website.  Sometimes I have a sneaky suspicion that they did it to discourage folks from complaining.  

However, looks like the FCC listened – at least this one.  This is a relatively simple form to file complaint against juggernault telemarketers, etc.   Below is pretty much self-explanatory.   I will try to bookmark that and keep it for future use.  

eyes open & thumbs up,

Ed
RT Admin.

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The FCC has posted a new Form 1088 which should be used to file Telemarketing complaints, i.e., (1) junk faxes, (2) telemarketing (including Do-Not-Call violations), and (3) other issues, such as pre-recorded telephone messages, automatic telephone dialing systems, and unsolicited commercial e-mail messages to cell phones, pagers, and other wireless telecommunications devices.

For more information and access to the Forms, please go to Complaint Form Procedure.