Ed’s Telecom Alert

All..

 I am sure many of you already got Sorenson’s newsletter - Messenger.  

Article on Training by SVRS

I particularly want to call your attention to the Sorenson’s focus on Interpreting Issues. 

EXACTLY - that is what ALL VRS providers should be doing.  Focus on interpreters and quality of Video Interpreters with various workshops, training, etc.   All this has to improve the quality of VRS.   

A few VRS provider get ahead by selective qualification and contract with reputable interpreting service providers - for example HOVRS.   One unique VRS provider contracts with independent VRS centers and each of these independent VRS centers typically are by highly qualified persons who want to keep contract by ensuring high quality interpreters are the ones chosen.  

As I have said many times before, VRS industry is still growing and the growing is still painful, but lately less so for consumers.  We are not there yet, and still ways to go, but I believe and sincerely hope that the path the VRS providers have undertaken is the right way to go.  Based on the poll vote last time, it is the quality of video interpreting that gets people to choose particular VRS provider. 

eyes open & thumbs up,

Ed