Comments on: FCC Consumer Advisory

By: jncutt

jncutt — Mon, 05 Jan 2009 16:12:51 +0000

When a deaf/HH customer applies to a TN default number, how long are they to receive their TN? Automatically that day? or is it up to the VRS Provider to give them on a given day. A customer is still waiting for a TN from SNAPVRS after applying January 2. I advised the person that holiday may be the reason and to give a few more days to see if they will provide them one. I was under the impression that when a customer applies, they ought to get a TN quickly and ready. But in this case it did not. I told the customer to contact SNAPVRS about this waiting period matter.

Thanks!

By: jncutt

jncutt — Mon, 05 Jan 2009 15:44:08 +0000

ED,
Happy New Year! Knowing that FCC has selected Neustar to handle the TN (ten numbers) which I suppose has already begun to operate. This Neustar I believe is similar to what VOIP role plays. I know alot of customer has taken the opportunity to call in their cable company for a 3 in all (phone, cable and highspeed) for a better less price. All cable customer know this phone is not a land line phone but a VOIP phone. Will this new TN system coming into play interferes with the VOIP? The reason why I ask is I receive a call from one of a customer that they got a new TN and their everyday phone number (VOIP) in which their hearing person tried to call did not hear anything. Tried the TN number it worked. That is why I brought this up to ask your opinion on this. Perhaps, alot of the deaf/HH customers will not be aware of this unless being warned by the VRS Providers of the changes that will occur with their VOIP. I believe it will affect alot of cable customers who ordered 3 in 1 price. I been using DSL quite along time and I do not have a VOIP. Your thought?

Thanks!

By: edsalert

edsalert — Thu, 01 Jan 2009 00:29:58 +0000

Brainsparks,

Actually what you said makes sense. The deaf/hoh VRS users really are the “first” one to use ten-digit geographical number (same as Local Phone Number). Mainly because of that and because of using Internet, this is really a new and pioneer field that the FCC and VRS industry are trying to make it work that will benefit all; by all I mean deaf/hoh VRS/IP Users, VRS Providers, and number database service company.

By: edsalert

edsalert — Thu, 01 Jan 2009 00:26:52 +0000

Jane,

I think you got the idea. It really is about toll-free number. Prior to June 30, the toll-free number will not have a true access to the number database service. If VRS providers add routing data of ten digit geographical number to the toll-free, then it becomes accessible. What happens after June 30 is that anyone using toll free number (after VRS providers configure it), the toll free will have piggy back number of ten-digit geographical number riding on it so then the toll free number will have all the necessary data. If VRS providers do not configure toll free, then it will become inaccessible after June 30. I hope I make sense. It is really all confusing…

By: briansparks

briansparks — Thu, 01 Jan 2009 00:14:41 +0000

why fcc have any thing to with how deaf phones are running or things that the deaf are fiing to make our cummication better they are just try to bail us and make fun of deaf because we are the first to make the vp for our self

By: Jane

Jane — Wed, 31 Dec 2008 20:55:49 +0000

Never mind..I read again and now I see where they said we can retain toll-free number if we obtain local ten-digit number by June 30. But I also see that after June 30th, the toll-free numbers are directed to one’s ten-digit geographic numbers. So I’m still a bit confused about that. ^^;;

By: Jane

Jane — Wed, 31 Dec 2008 20:41:55 +0000

So we have till June 30, 2009 to discontinue using proxy or toll-free numbers? Then why do Sorenson and CSDVRS insist it is perfectly okay to continue using the proxy/toll-free numbers as long as we want? It is very confusing! 9_6