Yike – $201,000 Bill For One Month
18 10 2011Folks..
Check this link out
Quotable quotes:
"A South Florida woman got the shock of her life when she opened a recent cell phone bill: she owed $201,000"
"Celina Aarons has her two deaf-mute brothers on her plan. They communicate by texting and use their phones to watch videos. Normally, that's not a problem. Aarons has the appropriate data plan and her bill is about $175. "
"But her brothers spent two weeks in Canada and Aarons never changed to an international plan. Her brothers sent over 2,000 texts and also downloaded videos, sometimes racking up $2,000 in data charges."
"T-Mobile told Aarons the bill was correct. She called Miami TV station WSVN, which contacted T-Mobile. The station reports that T-Mobile cut Aarons' bill to $2,500 and gave her six months to pay."
My position is that T-Mobile has the responsibility to notify and warn the user that cost exceeded $175; and ask "continue?". Nice of T-Mobile to reduce to $2,500, but it is still way too high for not having forewarned the users. It is T-Mobile's blasted fault as I see it. The users should have known better, but since telephone companies serve the people, they need to be sensitive to their needs, I believe.
Curious: do you agree with me or is it "just too bad"?
"Deaf-mute" – geez, in this day and age, some media have not learned the politically correct labels.
eyes open & thumbs up,
Ed Bosson
Long Link:
http://www.tampabay.com/news/business/south-florida-woman-gets-201000-cell-phone-bill/1197329
Categories : Alerts, Digress to Other Issues

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