Good People,
Click to this all important NPRM (Notice of Proposed Rule Making) on text to 911.
Text to 911
This quote is kinda self-explanatory:
"..we [FCC] seek to accelerate the development and deployment of Next Generation 911 (NG911) technology that will enable the public to send emergency communications to 911 Public Safety Answering Points (PSAPs) via text, photos, videos, and data and enhance the information available to PSAPs and first responders for assessing and responding to emergencies."
That, I tell you, is simply GREAT! Text, photos, videos, and data? Hurzzah!
"While continuing to ensure reliable voice-based 911 service will always be essential as we migrate to NG911, adding these non-voice capabilities to our 911 system will significantly improve emergency response, save lives, and reduce property damage. "
No kidding! I know many of us can think of instances. One example was my own experience; about 15 years ago when I lived in Austin, I witnessed a man beating up a woman on street. I got home and called police via 911 (supposed to be available then) a few times, and gave up and went to my neighbor to make the 911 call. By the time they got to the location, nothing there. To this day I wondered if the woman survived or not.
".. these 21st century communications technologies will provide PSAPs with better information that can be synthesized with existing databases to enable emergency responders to assess and respond to emergencies more quickly and effectively. Not only will PSAPs be able to receive text messages, photos, and video clips from the public, but also NG911 can provide them with the tools they need to quickly process and analyze the incoming information."
Good thinking; clearly this is needed.
"In this Notice, we provide a procedural history, together with technical background, regarding three broad classes of text-capable communications, namely Short Message Service (SMS), IP-based messaging, and Real-Time Text (RTT), comparing their characteristics, strengths, and limitations in supporting emergency communications. This description relies largely on current industry standards, early prototypes, and the record in this proceeding."
The purposes of NPRM are the following:
"..seek comment on what role the Commission should play to facilitate – and, if necessary, accelerate – the implementation of text-to-911 capabilities by providers in the short term. We explore the full range of options for the FCC, including both non-regulatory and regulatory approaches, and seek to adopt the least burdensome approach that would achieve the desired result."
"..seek comment on whether 911 traffic should be prioritized to ensure that people in need of assistance have reliable access to emergency services, especially during times of serious emergencies such as large-scale natural and manmade disasters."
"..long-term implementation of NG911, with particular focus on IP-based alternatives for delivering text, photos, videos, and other data to 911 that would leverage the increasing percentage of mobile devices that have the ability to access the Internet."
The FCC identified problematic area with this remark:
"With over 6,800 PSAPs in the United States, spanning a wide range of sizes and resources, individual PSAPs are likely to have highly varying timetables for developing the technical and operational capability to handle incoming texts in the short term, as well as texts and other media in the longer-term implementation of NG911. While there are significant public safety benefits to enabling the public to send texts and other media to 911 in areas where PSAPs are capable of receiving and processing them, we seek to avoid imposing unnecessary costs on providers to implement NG911 in areas where PSAPs have not yet achieved such capability."
6,800 PSAPs; whew!
"Given that text-to-911 and other NG911 capabilities will likely not be simultaneously deployed nationwide, consumers may be uncertain where non-voice communication with 911 is available. Even where text-to-911 or other NG911 applications are available, the specific capabilities and operational characteristics of these applications may vary. We therefore seek comment on how to best educate consumers about the availability and limitations of text-to-911 and other NG911 solutions, particularly during the transition from legacy 911 to full implementation of NG911, without imposing an undue burden on providers."
Maybe that's where we Deaf/HH can comment?
The rest of document goes into specific outline of various technical, service, operation, etc. The very least reading all of them will certainly give you insight. What I did was simply highlight important ones; there are more important comments so read on, dear readers.
eyes open & thumbs up
Ed Bosson
Long Link: http://transition.fcc.gov/Daily_Releases/Daily_Business/2011/db0922/FCC-11-134A1.pdf
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